Privacy Policy

Last updated: September 12, 2026

1. Introduction

Welcome to Davis Plumbing and Excavation ("Davis Plumbing and Excavation," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, request plumbing or excavation services, contact us, submit a form, or interact with us in another way.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide, including your name, email address, phone number, property or project details, service requests, appointment information, and other details you choose to submit.

We may also collect limited technical information about how you access and use our website, such as browser type, device information, general usage information, pages visited, and IP address. Our website or service providers may use cookies or similar technologies where applicable to support website functionality and understand website usage.

3. How We Use Your Information

We may use the information we collect to:

Respond to questions, inquiries, and service requests
Schedule, confirm, or update appointments
Provide plumbing and excavation services
Communicate with you about your request or project
Send appointment reminders, service updates, and follow-up messages when you have provided the required consent
Improve our website, services, and customer experience
Maintain business records and comply with legal obligations

4. SMS Messaging

If you provide your phone number and separately opt in to receive text messages, Davis Plumbing and Excavation may send appointment reminders, service updates, and follow-up messages related to your inquiry or service.

Consent to receive SMS messages is not a condition of purchasing goods or services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

5. How We Share Your Information

We do not sell or rent your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with service providers who help us operate our business, respond to requests, coordinate services, maintain systems, or deliver communications. These providers may use information only for the services they provide to us.

We may also disclose information when required by law or when reasonably necessary to protect our rights, property, safety, customers, or others.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on applicable law, you may contact us to request access to, correction of, or deletion of personal information we maintain about you. You may also ask us to stop contacting you by email or phone, or opt out of SMS messages by replying STOP.

To exercise these choices, contact us at [email protected] or call (513) 926-9024.

8. Retention of Data

We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date. Your continued use of our website or services after an update means you acknowledge the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Davis Plumbing and Excavation
3223 Hamilton Scipio Rd
Hamilton, OH 45013
Phone: (513) 926-9024
Email: [email protected]
Website: davisplumbingandexcavation.com